1. What payment methods do you accept?

We accept credit cards (Visa, MasterCard, American Express), PayPal, and other payment methods such as Apple Pay and Google Pay.

2. How long does it take to receive my order?

Delivery time varies depending on the customer's location and the chosen shipping method. In general, orders are delivered within 7 to 14 business days.

3. Do you offer order tracking?

Yes, as soon as your order is dispatched, you will receive an email with the tracking code.

4. Are the products authentic and high quality?

Yes, we work only with reliable suppliers and guarantee the quality and authenticity of our products.

5. What should I do if the product arrives damaged?

If the product arrives damaged, please contact us immediately at contact@beellas.com with photos of the damaged product and the order number. We will arrange for a replacement or refund.

6. What is your return policy?

We accept returns within 30 days of receiving the product. The item must be in its original condition and packaging. To initiate a return, please contact us at contact@beellas.com.

7. How do I request a refund?

After receiving and inspecting the returned item, we will send you an email to notify you of the approval or rejection of your refund. If approved, the refund will be processed automatically to the original payment method within a few business days.